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Tustin Store Report

Store: Tustin (TS) · Report Date: January 15, 2026

Temporarily Closed for Remodeling

Tustin temporarily closed due to fire incident (Aug 2025). Currently under remodeling. Data reflects performance through closure date.

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1Q 2026

Dec 29, 2025 — Jan 11, 2026 (Weeks 1-2)

Metric This Year Last Year YoY
Revenue $0 $110,417 -100.0%
Guests 0 2,474 -100.0%
Avg Check $0.00 $44.63 -100.0%

Dec 29 — Jan 4

Metric Value vs LY
Revenue $0 -100.0%
Guests 0 -100.0%
Avg Check $0.00 -100.0%

Jan 5 — Jan 11

Metric Value vs LY
Revenue $0 -100.0%
Guests 0 -100.0%
Avg Check $0.00 -100.0%

YoY Analysis

  • Revenue -100.0% — challenging start to FY2026

  • Guests -100.0% — traffic needs attention

  • Avg Check -100.0% — mix opportunity

FY2025 Performance

Revenue & Guests

Dec 30 — Mar 30

Metric Value
Revenue $675,587
Guests 14,873
Avg Check $45.42
Month Revenue Guests

| Jan | $224,637 | 5,016 |

| Feb | $203,806 | 4,386 |

| Mar | $230,367 | 5,105 |

Mar 31 — Jun 29

Metric Value
Revenue $659,934
Guests 14,582
Avg Check $45.26
Month Revenue Guests

| Apr | $205,014 | 4,504 |

| May | $236,837 | 5,187 |

| Jun | $214,806 | 4,816 |

Jun 30 — Sep 28

Metric Value
Revenue $341,259
Guests 7,771
Avg Check $43.91
Month Revenue Guests

| Jul | $204,363 | 4,642 |

| Aug | $133,039 | 3,015 |

Full Year

Metric Value
Revenue $1,676,779
Guests 37,226
Avg Check $45.04
Survey Rating 9.39
Secret Shopper 87.10
Steritech 10.3

Revenue Pattern Analysis

  • Strongest Quarter: Q1 ($676K) — holiday momentum carries into new year

  • Weakest Quarter: Q3 ($341K) — summer slowdown typical for dinner concept

Hourly Performance

Hour Avg Sales % of Day

| 11 AM | $242 | 3.2% |

| 12 PM | $496 | 6.6% |

| 1 PM | $438 | 5.9% |

| 2 PM | $401 | 5.4% |

| 3 PM | $363 | 4.9% |

| 4 PM | $495 | 6.6% |

| 5 PM | $964 | 12.9% |

| 6 PM | $1,351 | 18.1% |

| 7 PM | $1,382 | 18.5% |

| 8 PM | $898 | 12.0% |

| 9 PM | $379 | 5.1% |

| 10 PM | $47 | 0.6% |

Hour Avg Sales % of Day

| 11 AM | $238 | 3.3% |

| 12 PM | $508 | 7.0% |

| 1 PM | $416 | 5.7% |

| 2 PM | $346 | 4.8% |

| 3 PM | $307 | 4.2% |

| 4 PM | $449 | 6.2% |

| 5 PM | $919 | 12.6% |

| 6 PM | $1,330 | 18.3% |

| 7 PM | $1,368 | 18.8% |

| 8 PM | $968 | 13.3% |

| 9 PM | $393 | 5.4% |

| 10 PM | $42 | 0.6% |

Hour Avg Sales % of Day

| 11 AM | $220 | 3.2% |

| 12 PM | $453 | 6.6% |

| 1 PM | $354 | 5.2% |

| 2 PM | $318 | 4.7% |

| 3 PM | $301 | 4.4% |

| 4 PM | $350 | 5.1% |

| 5 PM | $803 | 11.8% |

| 6 PM | $1,303 | 19.1% |

| 7 PM | $1,284 | 18.8% |

| 8 PM | $1,074 | 15.7% |

| 9 PM | $342 | 5.0% |

| 10 PM | $24 | 0.4% |

Hour Avg Sales % of Day

| 11 AM | $236 | 3.2% |

| 12 PM | $491 | 6.8% |

| 1 PM | $411 | 5.7% |

| 2 PM | $362 | 5.0% |

| 3 PM | $328 | 4.5% |

| 4 PM | $446 | 6.1% |

| 5 PM | $912 | 12.6% |

| 6 PM | $1,332 | 18.4% |

| 7 PM | $1,355 | 18.7% |

| 8 PM | $963 | 13.3% |

| 9 PM | $376 | 5.2% |

| 10 PM | $40 | 0.6% |

Daypart Analysis

Daypart Revenue %

| Dinner (5-9pm) | 61.9% |

| Afternoon (2-5pm) | 16.9% |

| Lunch (11am-2pm) | 15.6% |

| Late Night (9pm+) | 5.6% |

Daypart Revenue %

| Dinner (5-9pm) | 63.2% |

| Afternoon (2-5pm) | 15.2% |

| Lunch (11am-2pm) | 15.7% |

| Late Night (9pm+) | 5.9% |

Daypart Revenue %

| Dinner (5-9pm) | 65.4% |

| Afternoon (2-5pm) | 14.2% |

| Lunch (11am-2pm) | 15.2% |

| Late Night (9pm+) | 5.2% |

Daypart Revenue %

| Dinner (5-9pm) | 63.1% |

| Afternoon (2-5pm) | 15.7% |

| Lunch (11am-2pm) | 15.6% |

| Late Night (9pm+) | 5.6% |

Hourly Pattern Analysis

  • Peak Hour: 7 PM across all quarters (15-18% of daily sales)

  • Dinner dominance: 5-9 PM accounts for ~60% of daily sales

  • Afternoon opportunity: 2-5 PM has growth potential

Guest Surveys

Quarterly Ratings

Dimension Rating
Overall 9.34
Food 9.61
Service 9.29
Clean 9.22
Dimension Rating
Overall 9.50
Food 9.70
Service 9.49
Clean 9.34
Dimension Rating
Overall 9.29
Food 9.58
Service 9.11
Clean 9.15
Dimension Rating
Overall 9.39
Food 9.64
Service 9.33
Clean 9.25

| Surveys | 1,918 |

Survey Pattern Analysis

  • Opportunity: Ratings at 9.39 — below target

Secret Shopper

Shop History

Date Score Status

| 2025-08-14 | 82.29 | |

| 2025-07-07 | 97.78 | 🌟 |

| 2025-06-20 | 86.74 | |

| 2025-05-07 | 93.45 | ✅ |

| 2025-04-15 | 97.45 | 🌟 |

| 2025-03-08 | 61.94 | 🔴 |

| 2025-02-07 | 87.10 | |

| 2025-01-15 | 90.07 | ✅ |

FY2025 Average: 87.10 · Shops: 8

Pattern Analysis

  • Inconsistent: Scores range 62-98

  • Focus: Consistency across all visits

Steritech Food Safety

Lower = Better (0 is perfect) · Target: <10

Recent Audits

Date Score Status

| 2025-07-25 | 11 | ⚠️ |

| 2025-06-03 | 11 | ⚠️ |

| 2025-05-15 | 13 | 🔴 |

| 2025-04-03 | 9 | ⚠️ |

| 2025-03-06 | 6 | ✅ |

| 2025-02-13 | 10 | ⚠️ |

| 2025-01-21 | 8 | ✅ |

| 2024-12-05 | 6 | ✅ |

| 2024-10-31 | 5 | ✅ |

| 2024-09-05 | 13 | 🔴 |

| 2024-08-30 | 12 | ⚠️ |

| 2024-06-14 | 13 | 🔴 |

FY2025 Average: 10.3 · Audits: 16 · Status: ⚠️ Above Target

Pattern Analysis

  • Needs attention: Average 10.3

Key Action Items

Priority Item Owner

| 🟡 | Steritech pre-audit checklist | Kitchen Mgr |

Server Performance

Last 13 Weeks (Sep 8 — Dec 7, 2025)

Top Servers

# Server Rating Food Service Clean Surveys

Coaching Focus

# Server Rating Focus Area Surveys

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Tustin Store Report · 14181 Newport Ave, Tustin, CA 92780
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